Privacy Policy

Privacy Policy

Introduction

Welcome to https://mobility-assistance-edinburg-texas.primarycareaid.com (hereinafter referred to as “Mobility Assistance Edinburg Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you sign up and use our applications as an authorized user
  • During your visits to our websites linked to this policy
  • When you receive communications from us, including newsletters, emails, phone calls, or text messages

Personal Data Collection

We collect various categories of personal data to enhance your experience and improve our services. These include:

  1. Account Information: Details related to your user account creation and management, such as username, email address, and password hashes.
  2. Payment Information: Data necessary for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of your financial activities on our platform, such as purchase history and transaction amounts.
  4. Purchase Information: Details about products or services you have purchased from us, including order numbers and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device type, and operating system.
  6. Location Data: Information about your geographical location when using our location-based services.
  7. Feedback: Comments, reviews, or survey responses you provide to help us improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with our content or share it, including profile information and post contents.
  9. Product Information: Details about the products you view, search for, or purchase on our website.

We collect this data through various methods: user input forms, account registration, secure payment gateways, analytics tools, and device-provided statistics. Additionally, third-party service providers may share personal data with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your browsing experience and gather valuable insights for service improvement. Cookies are small text files stored on your browser or device by our website. They fall into several categories:

  • Strictly Necessary: These cookies enable core functionalities of our website, such as secure login and account management.
  • Preference: Cookies store user preferences and settings to provide a personalized experience.
  • Analytics: Used to collect aggregated data about site usage, helping us understand how users interact with our platform.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes it was collected or as required by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

Mobility Assistance Edinburg Texas implements robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal information from this age group.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit the processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: You have the right to take legal actions if we discriminate against you for exercising your privacy rights.

To exercise any of these rights or make data-related inquiries, please contact our Privacy Team via email at [email protected] or by postal mail to the address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your privacy rights.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

  • Email: [email protected]
  • Postal Mail: Mobility Assistance Edinburg Texas, Privacy Team, [Address], [City, State, ZIP Code]